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| SMOP(Self Management Of Passwords) - An Overview |
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| SMOP very simply addresses the following user needs and issues in a Microsoft Active Directory environment: |
- Users forget their passwords
- Users get their accounts locked out and are unable to work
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SMOP is totally web-based. It is trivial to implement and you can realize the benefits of using SMOP within hours!
It also supports SSL, so that administrators can deploy SMOP without worrying about transmitting sensitive information (such as username, passwords, enrollment question/answers, etc.) in clear text.
You can also check out why SMOP is better than its counterparts.
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Typical Scenario: |
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You have a Microsoft Active Directory domain with Active Directory user accounts. Users constantly call your helpdesk to reset their Active Directory passwords or complain that their user account is locked out.
Wouldn’t it be great if the user could unlock their own accounts or reset their own passwords without calling the helpdesk ?
And do it all in a safe, secure manner while still complying with your company’s password policies?
We also suggest "Helpdesk Cost Reduction Strategies" for more detailed discussion.
Enter SMOP: A great self-service password reset tool for Active Directory!!!
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| SMOP Benefits: |
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| Organizations can benefit from SMOP in the following ways: |
- Makes users more productive – users can handle user account problems themselves and get back to work quickly!
- Reduces burden on helpdesk – frees up valuable technical staff to devote to more strategic work
- Saves time and effort ($$$) – the return on investment is so quick it may surprise you!
- Improves security –the user has to answer multiple challenge/response questions to identify themselves as opposed to having helpdesk staff forced to evaluate the authenticity of the caller (many times having to trust them on their word)
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| SMOP Features: |
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| SMOP is a totally web based solution for Active Directory environments. With rich set of SMOP configuration abilities, automation using this tool does not compromise how you've been handling reset password manually. Below are some of the highlights: |
- Users can reset passwords themselves
- Users can unlock their accounts
- Users can change their passwords through a web interface
- SMOP admin can use rich set of email notifications to track user's activities
- SMOP admin can customize application's look and feel for their organization
- SMOP admin can configure min and max number of questions to control complexity
- SMOP administrator can configure answer's case sensitivity
- Easy installation and maintenance
- Supports multiple Active Directory domains
- Supports multiple administrators for the SMOP administration
- Supports multiple reset password behavior modes to help you comply with your organization’s password policies
- Supports Secure Sockets Layer (SSL)
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| SMOP Value: |
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- Ease of Use
- Simple implementation – takes only a few hours
- Simple web-based enrollment process for users
- Integrates with company’s intranet easily
- Lightweight – does not require many resources on servers
- Simple licensing and affordable for all size businesses
- Powerful
- Fully customizable questions (how many questions and question text) – both minimum and maximum
- supports SQL Server or MSDE or SQL Server 2005 Express Edition
- Has multiple methods for resetting passwords to allow organizations to enforce password policies
- Supports multiple Active Directory domains
- Secure
- Supports SSL (Secure Sockets Layer) allowing SMOP to be deployed securely over the Internet as well as Intranet
- Full 128 bit encryption of user's enrollment data
- Can configure multiple challenge/response questions so users have a more rigorous identification process
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| System Requirements: |
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- Windows 2000 Server or Windows 2003 Server (any flavor) or 2008 Server
- Microsoft Active Directory
- MSDE or SQL Server Express 2005 or SQL Server 2000 or later
- IIS 5.0 or IIS 6.0 or IIS 7.0
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