SMOP(Self Management Of Passwords) - An Overview

SMOP very simply addresses the following user needs and issues in a Microsoft Active Directory environment:

Users forget their passwords
Users get their accounts locked out and are unable to work

SMOP is totally web-based. It is trivial to implement and you can realize the benefits of using SMOP within hours!

It also supports SSL, so that administrators can deploy SMOP without worrying about transmitting sensitive information (such as username, passwords, enrollment question/answers, etc.) in clear text.

You can also check out why SMOP is better than its counterparts.

Typical Scenario:

You have a Microsoft Active Directory domain with Active Directory user accounts. Users constantly call your helpdesk to reset their Active Directory passwords or complain that their user account is locked out.

Wouldn’t it be great if the user could unlock their own accounts or reset their own passwords without calling the helpdesk ? And do it all in a safe, secure manner while still complying with your company’s password policies?

We also suggest "Helpdesk Cost Reduction Strategies" for more detailed discussion.

Enter SMOP: A great self-service password reset tool for Active Directory!!!

SMOP Benefits:

Organizations can benefit from SMOP in the following ways:

Makes users more productive – users can handle user account problems themselves and get back to work quickly!
Reduces burden on helpdesk – frees up valuable technical staff to devote to more strategic work
Saves time and effort ($$$) – the return on investment is so quick it may surprise you!
Improves security –the user has to answer multiple challenge/response questions to identify themselves as opposed to having helpdesk staff forced to evaluate the authenticity of the caller (many times having to trust them on their word)

SMOP Features:

SMOP is a totally web based solution for Active Directory environments. With rich set of SMOP configuration abilities, automation using this tool does not compromise how you've been handling reset password manually. Below are some of the highlights:

Users can reset passwords themselves
Users can unlock their accounts
Users can change their passwords through a web interface

SMOP admin can use rich set of email notifications to track user's activities
SMOP admin can customize application's look and feel for their organization
SMOP admin can configure min and max number of questions to control complexity
SMOP administrator can configure answer's case sensitivity

Easy installation and maintenance
Supports multiple Active Directory domains
Supports multiple administrators for the SMOP administration
Supports multiple reset password behavior modes to help you comply with your organization’s password policies
Supports Secure Sockets Layer (SSL)

SMOP Value:

Ease of Use

Simple implementation – takes only a few hours
Simple web-based enrollment process for users
Integrates with company’s intranet easily
Lightweight – does not require many resources on servers
Simple licensing and affordable for all size businesses

Powerful

Fully customizable questions (how many questions and question text) – both minimum and maximum
supports SQL Server or MSDE or SQL Server 2005 Express Edition
Has multiple methods for resetting passwords to allow organizations to enforce password policies
Supports multiple Active Directory domains

Secure

Supports SSL (Secure Sockets Layer) allowing SMOP to be deployed securely over the Internet as well as Intranet
Full 128 bit encryption of user's enrollment data
Can configure multiple challenge/response questions so users have a more rigorous identification process

System Requirements:

Windows 2000 Server or Windows 2003 Server (any flavor) or 2008 Server
Microsoft Active Directory
MSDE or SQL Server Express 2005 or SQL Server 2000 or later
IIS 5.0 or IIS 6.0 or IIS 7.0

Active Directory | Self Service | Web based | Reset Passwords | Unlock Account

Self Management of Passwords

SMOP is totally web-based. It is trivial to implement and you can realize the benefits of using SMOP within hours!

It also supports SSL for added security, has great customization features, and also has a separate mobile optimized interface.

Detail | Download | View Demo | Price

Client Testimonials

More Testimonials

SMOP has helped us in two ways: It has reduced our helpdesk calls by about 12% so far. More importantly... (More)

We are very satisfied with the SMOP product. We used this tool in conjunction with... (More)

I am happy to recommend the turbo-IT product SMOP to others. It has been very easy for us to setup and administer. Users find it easy... (More)

Self Management of Passwords

Self Management of Directory

Client Testimonials