Using SMOP

Using SMOP is a very simple process, involving two phases:

Enrollment (Registration):

Before users can use SMOP to unlock their account or change their password, the user must complete a simple enrollment process.  

The number of questions that need to be answered (minimum and maximum) are set by the SMOP Administrator.  

Unlocking Account / Resetting Password:

After the user has enrolled, any time the need arises:

• User has forgotten his/her password

• User account has gotten locked out (possibly because of forgotten password)

• User wants to change his/her password through the web

All of these things can be automatically handled by going to the SMOP User Page!