SMOP has many benefits for I.T. organizations as well as for users and the benefits will be realized very quickly.
Some of the benefits:
Empowers users to handle user account problems themselves and gets them back to work quickly!
Reduces helpdesk calls
Saves time and effort ($$$)
Integrates with company’s helpdesk web site and workflows
Our primary aims with SMOP are to help reduce workload on your helpdesk or I.T. personnel and be an affordable and fairly priced solution.