FAQ  (SMOP Technical) 

Installation
Q. If I have multiple instances of MSDE, how do I determine the Instance Name for SMOP Installation?
Q. If I have multiple instances of SQL Server 2005 Express Edition, how do I determine the Instance Name for SMOP Installation?
Q. During Setup, you get a 'Error 27502.' Could not connect to Microsoft SQL Server 'localhost\......Specified SQL server not found?
Q. During Setup, you get a 'Error 27552. Error creating database SMOP....'?
System Requirements
Q. Does SMOP require any Active Directory schema changes?
Q. Does SMOP support Windows Server 2008?
Running SMOP and SMOP Administration
Q. Can you specify a Fully Qualified Domain Name (FQDN) in the Domain Section?
Q. I have the option for 'User must change password at next logon' turned on, but some users do not get this set. Why?
Q. When logging in you get 'Login failed. Please try again.'?
Q. After entering licensing key information, the license shows my company's name, but after a while (after IIS is restarted), the licensing reverts back to 10 users or back to evaluation mode.
Q. Can SMOP administrator pre-enroll multiple users (bulk enrollment) rather than requiring every individual register with SMOP?
Q. Is using UPN suffix supported?
Q. How do I track user activities of SMOP?
Q. Is SMOP usable/supported for mobile devices?
Q. Can users unlock their account without having to reset their password?


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Self Management of Passwords

SMOP is totally web-based. It is trivial to implement and you can realize the benefits of using SMOP within hours!

It also supports SSL for added security, has great customization features, and also has a separate mobile optimized interface.

Client Testimonials

SMOP has helped us in two ways: It has reduced our helpdesk calls by about 12% so far. More importantly... (More)
We are very satisfied with the SMOP product. We used this tool in conjunction with... (More)
I am happy to recommend the turbo-IT product SMOP to others. It has been very easy for us to setup and administer. Users find it easy... (More)
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