Return on Investment (ROI)

SMOP can dramatically reduce support costs by automating your password management service requests. The ROI Calculator is designed to estimate the potential cost saving for using SMOP.

We use industry estimates in our assumptions but these can be over ridden with data from your own operations for a more accurate estimate. As you will see from this analysis, SMOP will more than pay for itself quickly! Furthermore, please visit Value Proposition to find out about why SMOP is better.

User Area

Average Yearly Salary of Help Desk Employee (default $50,000) *
Number of Employees / Users with Active Directory Accounts *
Total Number of Helpdesk Requests Per Month xxxx*

Assumptions

Percentage of Helpdesk calls that involve unlocking account or resetting password (industry estimates are 15% - 20%)

Results

Cost of SMOP License (US Dollars)
Number of Calls per month that are password related
Amount of time (in minutes) spent to resolve password related call (average is 10 minutes)	10
Amount of time (in minutes) spent handling password related calls per year
Amount of money spent handling password related calls per year (US Dollars)
Return on Investment (ROI) of SMOP in months

Self Management of Passwords

SMOP is totally web-based. It is trivial to implement and you can realize the benefits of using SMOP within hours!

It also supports SSL for added security, has great customization features, and also has a separate mobile optimized interface.

Detail | Download | View Demo | Price

How SMOP Works

1a. User registers with SMOP by answering a set of challenge/response questions to correctly identify himself.

1b. User forgets password or account gets locked out

Client Testimonials

More Testimonials

SMOP has helped us in two ways: It has reduced our helpdesk calls by about 12% so far. More importantly... (More)

We are very satisfied with the SMOP product. We used this tool in conjunction with... (More)

I am happy to recommend the turbo-IT product SMOP to others. It has been very easy for us to setup and administer. Users find it easy... (More)