What is SMOP? SMOP (Self Management of Passwords) is a fully web-based Active Directory tool that is easy and affordable. SMOP allows you to offer self service password reset/unlock account ability for your users. It results in increased user productivity and reduced costs by eliminating password related helpdesk calls. SMOP Benefits,  Features,  Value Proposition,  Fully functional FREE Trial We recommend the white paper on "Helpdesk Cost Reduction Strategies" which includes a great discussion on password reset best practices. You can read here what some of our clients have to say about SMOP.

Value of SMOP:

Ease of Use Simple implementation – takes only a few hours Simple web-based enrollment process for users Simple web-based enrollment process for users Users can perform password reset with a few simple clicks Integrates with company’s intranet easily Lightweight – does not require many resources on servers Simple licensing and affordable for all size businesses Powerful Fully customizable questions (how many questions and question text) – both minimum and maximum Supports SQL Server or MSDE or SQL Server 2005 Express Edition Reporting and auditing capabilities Has multiple methods for password reset to allow organizations to enforce password policies Supports multiple Active Directory domains Secure Supports SSL (Secure Sockets Layer) allowing SMOP to be deployed securely over the Internet as well as Intranet Full 128 bit encryption of user's enrollment data Can configure multiple challenge/response questions so users have a more rigorous identification process Uses native Active Directory APIs